Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received an error coming from your local delivery service and might like to end your order, 1st check your email and/or spam filter this means you clicked upon the correct shipping and delivery address and/or WEB ADDRESS. Once this offers been done, when you are nevertheless interested in continuing, basically reply to the email with the information on your request and you may greatly appreciate any assistance you may possibly offer. For technological issues, you may possibly need to contact customer service via their particular telephone number: (Toll Free). Alternatively, if you have any some other questions, you could send us a great email and we will try our best in order to assist you.
Your package will arrive at your current door within more effective to ten functioning days. Please be aware of which shipping times might vary from a single courier company to be able to another. Hence, it is, usually preferable to purchase with a reliable company. To assist ensure your package arrives safely, we always advise of which you sign your current parcel’s “Thanks With regard to Sending” section when it arrives. Your local delivery services are usually required to clearly display this signature confirmation on just about all sent items, which includes Element Vape items.
As soon as your parcel is here at your door, you need to collect this as soon since possible. This is normally done simply by completing a EightVape self-addressed, stamped envelope together with your return deal with and tracking number. Upon arrival, ensure that your unit is fully charged and well prepared to start out using that immediately. Usually do not wait around for your Component Vape product in order to warm up; it should not be stressed enough, especially in the case regarding rechargeable batteries.
As outlined within the above paragraph, when shipping to be able to UK residents, shipping is going to be facilitated by simply certainly one of our across the country network of courier companies, such as DPD, FED EX LOVER or UPS – but please enable for additional costs to be used into consideration any time placing your purchase. Customers located inside the Republic of eire are not authorized to purchase online. Inside most cases, consumers located within the particular Republic of Ireland will be struggling to purchase the item through the use of credit cards or debit cards. We all are currently experiencing some issues together with credit card scams in The european countries and in certain instances, payments made making use of these methods may be declined or reversed. In inclusion, all deliveries in order to EU customers might be controlled by taxation and import tasks.
When shipping internationally, make sure you note that persuits procedures are extremely time-consuming and frequently require the help of a good independent customs dealer. In the situation of an brought in product, delivery periods will be reliant on your courier’s international delivery support and transit times may greatly surpass our internal delivery estimates. In case you are uncertain of expected transportation times, please get in touch with us immediately. Global orders will generally arrive within 3 to 5 business days following payment has been received.
For all those questions relating to this matter, please note that queries should be focused towards our corporate headquarters. Should an individual need to create changes or inquire concerning our services in general, you can do so at anytime during company hours, Monday via Friday, except Sunday, Wednesday, and Thursday. Should you possess any other concerns, you can both contact our consumer service team or even one of our sales representatives at the main office. In case you prefer to spot your order on-line, you are welcome to visit internet site and follow typically the simple instructions provided. All billing and ordering information will be provided at the click associated with a button.
As constantly, we strongly advise that all orders be paid for in full before shipping or delivery associated with products. Any adjustments to shipping or even delivery policies will be clearly indicated after receipt of repayment. In the event of a problem in any product, please contact all of us right away to get a return or alternative. As long as your satisfaction is our number one priority, we will work along with one to make positive that you have got the absolute best electronic products available.